Refunds:
As all of our products and services are custom we do not offer refunds. We do our best to give all important information in the listing or in our communications with you prior to finalizing sales. If you have questions about a product or project, please reach out.
Exchanges:
On the off chance that a product arrives broken, or there is a glaring issue with a print that we missed (we’re humans, it happens sometimes); we will process an exchange for the same item. We will need to see photos of the issues (including the box and packaging) before authorizing the exchange.
Please reach out immediately as there is a 30 day window for exchanges.
We do not offer exchanges for broken items that are delivered with a local in-store pick-up as we confirm that these are 100% at the time of drop-off.
Returns:
The customer will be responsible for the cost of returning any broken or defective items that are being exchanged if it is deemed necessary for them to be returned.
Need help?
Contact us at {email} for questions related to refunds and returns.